Last Updated: December 4, 2023
Mondo Collection LLC ("Mondo Collection" or "We") values its customers and respects your privacy. This Privacy Policy discloses Mondo Collection's information gathering and dissemination practices for the information collected through our stores, call centers and websites operated by or on behalf of Mondo Collection LLC, including without limitation, the website located at www.mondocollection.com (such website shall hereinafter be individually referred to as this "Site"). Your use of this Site signifies that you agree with all of the terms and conditions of this Privacy Policy, so please do not use this Site if you disagree with any part of this Privacy Policy. Please read this Privacy Policy before using this Site. Our privacy commitment extends to Mondo Collection LLC and all of our brands.
What are Mondo Collection's practices regarding the collection and use of information?
Personally Identifiable Information
We may collect personally identifiable information from you (including, without limitation, your name, billing address, shipping address, email address, phone number, credit card number and expiration date, gender, date of birth, event type and date) when you provide it to us such as when you create an account, place an order, enter a promotion, sign-up for a newsletter, participate in a survey, contact customer service or otherwise interact with us. We may maintain a record of the purchases you make with us.
We may use your personally identifiable information in the following ways:
•To process and fulfill your order and to send you emails to confirm your order status and shipment;
•To communicate with you and to send your information by email, postal mail, telephone, or other means about our products, services,
sweepstakes, contests and other promotions;
•To administer and fulfill our sweepstakes, contests and other promotions;
•To help us learn more about your shopping preferences;
•To help us address problems with and improve our site design, products and services;
•To enhance your shopping experience;
•To analyze trends and statistics;
•To protect the security or integrity of our websites and business;
•To contact you if necessary.
Other Information
As you interact with us, certain information might be collected passively, such as your Internet protocol address, browser type, operating system, or the MAC address of a wireless device that you may be using to access our site. This helps us identify you and provide better service to you.
An "Internet protocol address" or "IP Address" is a number that is automatically assigned to your computer when you use the Internet. The "MAC Address" or "Media Access Control Address" is an identifier attached to a network adapter, such as your wireless (WiFi) card, device, or component.
What are Mondo Collection’s practices regarding sharing and disclosure of Personally Identifiable Information?
Mondo Collection shares the personally identifiable information with affiliates, suppliers, and shipping and delivery services providers in direct relationship to your orders, to facilitate and execute your purchases from Mondo Collection.
Affiliated Entities
We may share your personally identifiable information with Affiliated Entities for the uses set forth above in Section I.A.
Promotional Partners
Mondo Collection may share your personally identifiable information with selected third parties ("Promotional Partners") so that they can send you promotional materials about goods and services (including special offers and promotions) offered by them. Mondo Collection also may provide your personally identifiable information to Promotional Partners when we team up with them to offer or provide products, services, sweepstakes, contests or other promotions. When selecting Promotional Partners, Mondo Collection tries to select only reputable companies that offer high quality products and services. When you respond to any offers of, purchase the products and/or services from and/or participate in any sweepstakes, contest and/or other promotion sponsored by any Promotional Partner, any information that you provide to such Promotional Partner will be subject to such Promotional Partner's privacy practices.
Service Providers
We may share your information with our service providers who manage our customer information and perform services on our behalf, such as analyzing certain personal and non-personal information to allow us to better provide products and services to you, fulfilling orders, administering promotions, sending communications, conducting surveys, etc. We do not authorize any of these service providers to make any other use or disclosure of your information.
Other Disclosures
Personally identifiable information of any individual user also may be shared with other companies outside Mondo Collection LLC: (i) as permitted by law; (ii) in the event of a transfer of ownership or assets of Mondo Collection LLC; (iii) in the event of a bankruptcy of Mondo Collection LLC; (iv) where we determine that disclosure of specific information is necessary to comply with the request of a law enforcement or regulatory agency or other legal process; or (v) to protect the interests or safety of Mondo Collection LLC or other visitors to this Site.
How do I access or change my information?
You can ask us to update your personally identifiable information by contacting us as described in the section below entitled, "How do I contact you?" Any request to update your personal information may take up to 10 days for your email request and up to 8 weeks for your postal mail request.
How do I stop receiving Mondo Collection LLC emails?
If you prefer not to receive promotional emails, such as information about new products, special offers and sales events, from one or more of the Mondo Collection LLC brands, you can let us know by contacting our customer service as described in the below section entitled, "How do I contact you?". Please be sure to include your full name and the email address you used when you registered with or made a purchase from the Mondo Collection LLC brand. It may take up to 10 days to process your email request. Please note that when you make a purchase from us, we will continue to confirm your order status and shipment by email. We may also need to contact you via telephone, email or postal mail with questions or information regarding your order.
How do I stop receiving catalogs?
If you no longer wish to receive catalogs or other postal mail or wish to alert us to duplicate mailings, please contact customer service as described below in the section entitled, "How do I contact you?" Please provide your exact name and postal address so that your request can be effectively processed. It may take up to 90 days in order for your information to be removed from our list.
How do I opt-out of Mondo Collection's practice of sharing information with Promotional Partners?
If you no longer want Mondo Collection to share your personally identifiable information with Promotional Partners, you may opt-out of such sharing by contacting customer service as described below in the section entitled, "How do I contact you?" It may take up to 90 days in order for your information to be removed from our list.
Does Mondo Collection combine information from different sources?
We may combine the personally identifiable information that we collect from you with other information about you that we collect or receive from other sources. This information may be used to improve our websites, to personalize your online experience, to tailor our communications with you, to determine the effectiveness of our advertising, and for other internal business purposes.
How do I know my personally identifiable information is secure?
It is our commitment to provide you with a safe and convenient shopping experience. We have in place certain physical, electronic, contractual, and managerial safeguards to protect the security and privacy of your personally identifiable information. No company can fully eliminate security risks connected to handling information on the internet. You should know that unauthorized persons may attempt to intercept your network communications. We encourage you to exercise caution in accessing Wi-Fi hotspots and other communications networks.
When you enter your personally identifiable information on our websites, we use Secure Sockets Layer (SSL) technology to protect your information as it is transmitted to us. To make sure you are accessing our secure server before you submit personally identifiable financial information, look at your browser's security level indicator to the right of the address bar or lower right corner of the window. If you see a solid key or a closed lock (depending upon your browser), then SSL is active. To double-check for security, look at the URL or Location line of your browser. If you have accessed a secure server, the first characters of the address in that line should change from "http" to "https."
If for any reason you cannot access the secure server, or if you're not quite comfortable shopping online at any of our websites, please feel free to place your order with us by telephone at the number listed in the section below entitled, "How do I contact you?"
What about links to other websites?
For your convenience and information, this Site may contain links to other websites, which may have privacy policies that differ from our own. We are not responsible for the content or practices of any linked website. Please be aware that the terms of our Privacy Policy do not apply to these outside websites – we recommend that you review the privacy policy of any website that you access through this Site.
How do I contact you?
For questions about this Privacy Policy, to make choices about receiving promotional communications, to update your personally identifiable information, or to place an order, you can contact Mondo Collection by email, telephone, or postal mail as follows:
Mondo Collection LLC
Attn: Customer Service
954 Lexington Ave, #1092
New York, NY 10021
1.212.675.8155
What law governs this Privacy Policy?
This Site is controlled and operated by Mondo Collection LLC from the United States, and is not intended to subject Mondo Collection LLC or any Affiliated Entity to the laws or jurisdiction of any state, country or territory other than that of the United States. Mondo Collection LLC does not represent or warrant that this Site, or any part thereof, is appropriate or available for use in any particular jurisdiction. Those who choose to access this Site do so on their own initiative and at their own risk, and are responsible for complying with all local laws, rules and regulations. We may limit this Site's availability, in whole or in part, to any person, geographic area or jurisdiction we choose, at any time and in our sole discretion. This Site and Privacy Policy are governed by the laws of the State of New York, USA, without regard to its choice of law provisions.
How will I know if you update this Privacy Policy?
We may amend this Privacy Policy at any time. Any such amendment to this Privacy Policy will be effective upon our posting of the revised Privacy Policy on this Site.